Refund policy

Returns policy

If you have changed your mind after the courier has picked up your order, then you must organise for the return of the products for a refund. The goods must be returned to Bay Supplements within 7 days of the goods being received, and in an unused and unopened condition. If accepted the refund will be processed minus a restocking fee of $9.99. Unless the goods are faulty, the products will not be refunded or replaced if they are used and or opened. Return shipping for faulty goods will be covered by Bay Supplements. Return shipping for non-faulty goods will be covered by the customer.

NOTE; NO REFUNDS/EXCHANGE ON CLEARANCE ITEMS.

Disclaimers

Please note that items listed on our websites are invitations to treat. Bay Supplements reserves the right to cancel any order for any reason at any point. All money will be refunded if the order is canceled.